CUSTOMER RETURN POLICY
We are here for you
- THE COAT AND BOOTS MUST BE IN THE BAG, HAVE THE ORIGINAL LABEL AND MOREOVER, IT MUST NOT HAVE BEEN WASHED OR WEARED OUTSIDE
- TAKE NOTE THAT RETURN COSTS ARE AT YOUR EXPENSE.
- COATS OR BOOTS CAN BE RETURNED AND EXCHANGED WITHIN 14 DAYS OF DELIVERY DATE.
- SHIPPING COSTS ARE NON-REFUNDABLE
REPAYMENT
REFUNDS WILL BE ISSUED WHEN THE ITEM IS BACK IN OUR POSSESSION. ALLOW 3-4 BUSINESS DAYS FOR PAYMENT TO CLEAR.
DELIVERY
WE SHIP WORLDWIDE AND OFFER FREE DELIVERY IN QUEBEC
PLEASE NOTE THAT THERE IS A DELAY OF 5 TO 10 WORKING DAYS BETWEEN THE RECEIPT OF YOUR ORDER AND THE SHIPPING OF IT.